This fall CU*Answers launched a major initiative to rethink the future of teller platforms from a big-picture, strategic point of view. One project under that initiative is to create a new format for teller receipts produced by CU*BASE^®. In the long term, this project will not only build a completely native solution for preparing, printing, and archiving receipt images, but will also generate a vertically-oriented receipt output with the flexibility to incorporate many additional features and enhancements down the road.

Design work is nearly complete on the first phase, which reformats the receipt layout itself, and development is expected to begin by the second quarter of 2020. Credit unions can elect to keep using the old horizontal style or shift all their receipt devices to the new, variable-length vertical format. Future phases will incorporate a new “quick view” window that lets the teller see the receipt, capture a signature, and print and/or archive the eReceipt image from the CU*BASE teller posting screen.

John Beauchamp, CU*Answers’ VP of Imaging Solutions, commented, “Building our own, in-house mechanism for creating and archiving receipt images will set the stage for supporting an increasing number of integrations to third-party teller solutions such as ITMs, and will also help us achieve our vision for a new tablet app, designed specifically for credit union tellers.”

For more information visit open.cuanswers.com/Teller3P.