On May 1st, 2019 CU*Answers Client Services and Education department assisted Life Asset, an organization working to alleviate poverty in Washington, DC through the provision of microloans and financial education, with the implementation of e-statements. The e-statement feature was originally not offered to Life Asset’s clients, but the Client Services and Education Team assisted in getting their clients to go green. The introduction of CU*Spy browser-based statement retrieval has given the organization’s staff immediate access to member statements with both HTML and print-quality PDF formats. This feature also allows their members access to their own statements using this same browser-based software, with e-statement features in online banking.
