When it comes to electronic document images at your credit union a few things stand out. First, they are important to your operations. Gone are the days of back office archives for research for a couple types of documents on optical platters. Electronic documents have moved from the back office to the front line. They are how you do business with today’s member, reaching them to perform transactions wherever their mobile devices take them. Members expect a level of service that is intolerant of antiquated paper driven processes. With this in mind having the right solution for your credit union and members to meet these expectations is imperative.

CU*Answers Lender*VP Forms is here to assist in the process of transitioning from a paper print solution for your lending and membership documents to an electronic capture online imaging solution. We support all types of forms vendors. The end result of the process is the ability to capture documents electronically, store your documents in an online vault, and even capture member signatures remotely with our eSign tool.

In addition to going green, your credit union will enjoy other benefits such as savings money, concurrent access to documents, increased member convenience, convenient access to documents, and no more lost or misplaced files to name a few.

To get started with this process and learn which online imaging strategy is right for your credit union, visit our website.