Last year the Collections team at CU*Answers, the 100% credit union-owned cooperative CUSO that specializes in data processing, reached a milestone by working over 100,000 collections accounts. That record came toppling down already this year just 10.5 months into 2013.

“I knew the team was on track to break the record I just didn’t expect it to happen this soon,” stated Jerry Collins the Team Leader. “The team has been working really hard at efficiencies this year and this process shows how well they have achieved that goal.”

By reaching out to more members, the CUSO gives the Credit Union a better return on their investment and the members are more aware just how the Credit Union is there and willing to help them through difficult times or situations.