Cooperative CUSO Xtend is proud to announce a new partnership with Isabella Community Credit Union to deliver a fully customized New Member Report designed to give the credit union deeper insight into onboarding performance and early member engagement.

The New Member Report was developed by Xtend to help credit unions better understand key factors that influence new-member activity, including which branches new members are joining and why, what products new members are showing interest in, which services members enroll in and actively engage with, and more, completely determined by the credit union.

“Working with Tabitha and the team at Xtend has been a fantastic experience,” said Nicole Mozurkewich, MSA, AVP of Brand Engagement at Isabella Community Credit Union. “Tabitha brought thoughtful insights and a collaborative spirit that made the development of this new member report seamless and impactful. This new member report is more than just data—it’s a tool that helps us deepen our understanding of those we serve and honor the beginning of what we hope will be lifelong relationships. By gaining early insight into our members’ behaviors and needs, we can meet them where they are and extend meaningful support with intention and integrity. This aligns directly with our mission to be a trusted financial partner and reinforces our commitment to delivering personalized, people-first service from day one.”

You can learn more about Xtend’s New Member Reporting service on their website.