Mark Fierro, Chief Executive Officer at eDOC Innovations Inc., announced today that Karl Johnson has been appointed Chief Operating Officer of the multi-owned CUSO. Karl joined eDOC over 20 years ago as an Implementation Specialist and progressed through multiple roles in the CUSO. Since July 2017 he served as Vice President of Client Operations & QC where he led the Client Support, Implementations and Quality Control teams.
Along with his extensive knowledge and years of experience, Karl also holds an MBA from Colorado State University, PMP from the Project Management Institute and a bachelor’s degree in Technical Sales from Weber State College.
“Upon completing a search of both internal and external candidates, I believe that the best candidate already works for us,” stated Mark Fierro, CEO of eDOC Innovations. “Karl brings 20 years of experience with eDOC working in various roles from Implementations, Quality Control, and worked his way up to VP of Client Operations and QC during his tenure. Karl has extensive and diverse product knowledge, understands the needs of our customers, and our business model.”
“I’m honored and excited for this new opportunity as COO to help eDOC grow and move into the future,” commented Karl. “I am grateful to Mark for his trust in me and for many people here at eDOC that I have had the pleasure to work with over the years. I look forward to continuing to work with this talented and dedicated executive team, as well as our outstanding employees, all dedicated to ensuring the best experience possible for our partners and peers. I am incredibly excited to assume this role and for the company’s future.”