Anticipating that the COVID-19 social distancing mandate could make it difficult to have documents signed in person, eDOC Innovations announced a free use offer of its e-sign solution, eDOCSignature^®, on March 18, 2020. In the two weeks since the announcement was made, 51 credit unions have implemented the solution and many more are in various stages of the implementation process. The offer provides free use of eDOCSignature until September 30, 2020, allowing for the completion of transactions that would otherwise be held up as many credit union lobbies remain closed for normal activity.

“This initiative was driven by our concern for clients and the struggles they are experiencing after the public response to COVID-19,” explained Mark Fierro, CEO of eDOC Innovations. “Foot traffic at some businesses has dramatically reduced—if not halted—as people continue to take precautions and avoid unnecessary travel and personal contact. The credit union industry has not been spared from these challenges, and we wanted to help. As a partner in the industry, we are steadfast in our commitment to help credit unions facilitate transactions in a quick, efficient, and secure manner. Enabling credit unions to have documents e-signed from any remote location where their members can access email is just one way we can help the industry move along until things eventually normalize.”

eDOCSignature provides state-of-the-art automation that empowers credit unions and drives value back to members by meeting those members wherever they are.