CU*Answers teaches credit unions the value of a records and information management program

On Monday, February 15, CU*Answers Records Management Services held two education courses for all client credit union personnel and leaders. The first, an overview of records and information management, covered implementing a records and information management (RIM) program. The course illustrated how RIM helps credit unions manage their data in a way that meets their business needs and complies with regulations.

The second course, “Email Overload – How to Manage It,” discussed how in this day and age where digital communication dominates, credit unions are drowning in email and are spending an increasing amount of time trying to manage it. Participants learned ways to effectively manage their email overload.

The CU*Answers Records and Information Management team has one mission: to assist credit unions in developing a records management program. One with accountability, where records are authentic and reliable, where private and essential information is protected against unauthorized access, that complies with applicable laws and credit union policies, and that ensures timely, efficient and accurate retrieval of the information you need to run your business. For more information, visit the CU*Answers website.

About the Partner

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 1.8 million members and $17 billion in credit union assets. For more information, visit
Representing a network of credit union owned CUSOs that have developed a capability for serving members in a whole new way, leverages the power and effectiveness of a collaborative network of business partners committed to coming together to provide credit unions a variety of popular services at competitive CUSO prices. The footprint of this network reaches over 600 credit unions nationwide and is designed to provide credit unions the opportunity to roll out new services faster to market and at a lower cost.

Press Release Center | Phone: 616.285.5711 | Toll Free: 800.327.3478 x167 | Fax: 616.285.5735
Please wait...