cuasterisk.com CU*Answers, the data processing CUSO located in Grand Rapids, is holding its third quarterly Collections Roundtable February 4th from 9:30am to 12:00 pm EST. Read More
Press Tagged: Collections
CU*Answers Offers CU*BASE Daily Report Booklet
CU*Answers, a CUSO headquartered in West Michigan, known for providing its flagship core data processing system, CU*BASE offers “Our Favorite CU*BASE Daily Reports”, designed to assist credit union staff in understanding automated reports produced at Beginning and End-of-Day processing. Read More
Xtension Call Center Announces New Operations Manager
The rapidly growing Xtension Call Center is pleased to welcome Jerry Collins as its new Operations Manager, effective January 8th, 2009. Collins, formerly Collections Manager for CU*Answers’ Lender*VP division, will now assist both Lender*VP and Xtension by focusing on direct oversight, team building, and quality control for a combined group of call center and collections agents. “This restructuring serves as another positive step toward driving more value for our credit union clients, as well as the clients of our partners at Lender*VP,” says Scott Collins, President of Xtend. “His experience helping grow and manage that business unit made him an excellent candidate for our call center as we build for the future.” Read More
CU*Answers Collections Services provides timely service!
CU*Answers, via its Lender*VP Collections Service business unit, announced that it had signed 8 credit unions for utilizing its daily collections services. Organized in early 2007, this service is currently being provided to clients utilizing the CU*BASE processing system. CU*Answers stated that its 9th client is scheduled to begin using this service in May. Read More
CU*Answers Offers Collections Services
Credit Unions get talented, trained team members!
CU*Answers, via its Lender*VP and Xtension Call Center business units, recently announced the formation of a Collections Services team to assist clients in their daily collections efforts. This service is already being provided to five clients utilizing the CU*BASE processing system. Unlike traditional third party offerings, this service utilizes the same CU*BASE collections tools, and optimizes how these tools interact with a credit union team. Read More
