Author Archives: Tony Muka

CU*Answers to Host Credit Unions for Leadership Conference

CU*Answers, the West Michigan-based CUSO, announced that it will host its annual Leadership Conference for credit unions utilizing its CU*BASE® data processing software in Grand Rapids, Michigan. The event, taking place on June 19-21, will bring together credit unions from all over the country as CU*Answers unveils its vision for the network during the coming [...]

CU*Answers Continues to Expand 5300 Call Report Tool

West Michigan-based data processing CUSO, CU*Answers, recently made updates to its automated 5300 Call Report tool that allows clients to quickly calculate Loans Granted YTD. CU*Answers said it is constantly improving the 5300 Call Report Tool on its flagship core data processing system, CU*BASE®, to assist credit unions with the task of completing the report [...]

CU*Answers Places an Emphasis on Disaster Recovery Capabilities

CU*Answers, the 100% credit union-owned CUSO, indicated that during the month of May they would be performing a lengthy rollover test of their high availability capabilities. During the rollover period the CUSO indicated that it would move production of its core processing systems to its High Availability data center. The CUSO added that multiple tests [...]

CU*Answers Credit Card Act – Interest Rate Change Management

West Michigan-based date processing CUSO, CU*Answers, announced that with a recent enhancement to its CU*BASE® core platform new tools have been added to assist credit unions in complying with the Credit CARD Act, which requires that members’ existing charges remain at the original rate when credit unions change credit card rates.

CU*Answers Rolls Out Roving Tellers

West Michigan-based date processing CUSO, CU*Answers, announced a recent enhancement to its core processing system—Roving Teller. Whereas previously staff moving between branches might have to use a “floating” drawer, now tellers can move freely between branches using the same Teller ID credentials. Tellers can now open a drawer at one branch in the morning, close [...]

Community Driven CU Converts Paper Documents with eDOC

Community Driven Credit Union based in Ypsilanti, MI with 57 million in assets recently converted all of their paper documents into digital files utilizing eDOC’s Paper Conversion professional service.   Community Driven CU selected eDOC Innovations to assist with their electronic document storage conversion prior to their conversion to CU*Answers for their core data processing. 

eDOC Collaborates With cuasterisk.com at inVest48

eDOC Innovations, CU*Answers, and CU*Network Services collaborated under the cuasterisk.com brand as exhibitors at the Ohio Credit Union League’s 2012 Invest48 Annual Conference held on April 23-25 in Columbus, OH.  The cuasterisk.com brand represents a network of credit union owned CUSOs that have developed a capability for serving members in a whole new way. This [...]

eDOC Supports CUES Council Meetings

eDOC Innovations is excited to announce their sponsorship with the Michigan CUES Council, the CUES Canada Council, and the KOMA Council. eDOC is also an exhibiting participant in the Southern California CU Alliance Conference. CUES Councils provide credit union executives a unique forum to share experiences and thoughts beneficial to the credit union movement.

CU*SOUTH CUSO Converts 6 Credit Unions to CU*BASE

CU*SOUTH, a credit union-owned service organization, announced that it had converted six credit unions to its CU*BASE® software platform in the past 12 months.

CU*NorthWest Adds QualiFile by ChexSystems

CU*NorthWest, a CUSO located in Liberty Lake, WA announced the integration of a new risk assessment tool into their core software that will allow credit unions to streamline and improve their new account and membership opening.

CU*NorthWest Conducts Test at SiteFour

CU*NorthWest, a CUSO located in Washington State, announced the completion of their annual disaster recovery test.

CU*NorthWest Makes Debut at MWCUA

CU*NorthWest, a CUSO located in Liberty Lake, WA will make its’ first appearance at the Mountain West Credit Union Association (MWCUA) Annual Meeting, May 10-12 in Colorado Springs.

CU*NorthWest Expands Office Hours

CU*NorthWest, a CUSO located in Liberty Lake, WA has been busy adding new clients to their CUSO and now are expanding their hours to meet the varied needs of their customers. To better serve their clients, CU*NorthWest will be open an hour earlier starting Monday, April 16, 2012.

CU*NorthWest Offers Tiered Services Classes

CU*NorthWest, a CUSO located in Liberty Lake, WA will hold a series of four classes during May 2012 on using Tiered Services, a relationship management tool that helps credit unions analyze member behavior and reward it.

CU*Answers Announces Collections Roundtable

CU*Answers announced that its next Collections Roundtable Session will take place at its Grand Rapids headquarters on May 22nd. CU*Answers said its Collection Roundtable represents an active group of clients utilizing its CU*BASE® processing system who regularly meet with a variety of CU*Answers Collections experts to review various CU*BASE features and industry topics of interest. [...]

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