Pomona, California It’s hard to contemplate closing your credit union during Christmas week, but if there is going to be no electricity, what can you do? For CalPoly Federal Credit Union — located on a California university campus that was re-wiring and shutting off electricity while students were home on break — it meant getting [...]
Author Archives: Tony Muka
eDOC and Oak Trust CU Host Tri-State e-Strategy Session
eDOC and Oak Trust Credit Union recently hosted the Tri-State e-Strategy Leadership Conference at the Illinois Credit Union League office. The main topic of this year’s conference was “Legality and Compliance of Electronic Documents and Electronic Signatures”. As part of the collaboration by industry leaders, all presenters provided examples of electronic documents and signatures being [...]
IBEW & United Workers FCU Converts to CheckLogic
eDOC Innovations has announced that IBEW & United Workers Federal Credit Union, headquartered in Portland, Oregon, has replaced its Check21 solution with eDOC’s CheckLogic™ suite, as part of a broader collaboration between eDOC and Corporate One FCU, an eDOC partner and affiliate.
eDOC Collaborates On Virtual Appliance Solution
eDOC Innovations announced today it has partnered with CU*Answers Network Services, a leading network solutions integrator, to develop and deliver a virtualized appliance of for its DocLogic™ eDocument strategy solutions. The virtual solution will accelerate the deployment timeframe of the DocLogic™ suite and will provide scalable performance as clients expand their internal e-document strategies. The [...]
eDOC Recognizes the International “Year of Cooperatives”
The United Nations General Assembly has dubbed 2012 the International Year of Cooperatives (IYC). eDOC Innovations, Inc. has announced that they will be taking part in this yearlong event. eDOC, Credit Union Service Organization, recognizes the importance of working with credit unions and other CUSOs in the “cooperative” business environment.
Washington Community FCU Implements ProDOC Packages™
Washington Community Federal Credit Union recently completed its implementation of eDOC Innovations ProDOC Packages™ module. Washington Community FCU, based in Washington, PA with over 10,000 members has collaborated with eDOC for several years on the credit union’s eDocument strategy and has expanded that collaboration by extending their solutions to include ProDOC Packages ™ for managing [...]
CU*Answers Launches AdvantageCIO Virtual CIO Service Brand
CU*Answers today announced it has launched a new virtual CIO service under the AdvantageCIO brand. The new service provides a range of focused services designed to assist organizations of all types with strategic level technology planning, budgeting, and management.
CU*Answers Introduces CU*BASE® SE with CU Mortgage Direct, LLC
CU*Answers announced today that it recently released CU*BASE® SE (Servicer Edition), a new full-featured core processing suite targeted at vendors and CUSOs that service specialized member products for credit unions across multiple core processing environments. CU*Answers is partnering with Sioux Empire Federal Credit Union, Sioux Falls, SD, to unveil CU*BASE® SE for their mortgage CUSO – [...]
Latest Support Projects Wrap Up Busy Year for Call Center
A busy year of data processing conversion support for Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, is wrapping up with two final projects. Teams from the CUSO’s Xtension and SRS business units are currently engaged in support projects for Park City Credit Union (Merrill, WI; $143M; 23,000 members) and Port Conneaut Federal Credit [...]
CUSO at Nine Years and Counting
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, celebrates its ninth anniversary today. The CUSO, which officially began operating on December 10, 2002, was formed as a cooperative venture by eleven (11) credit unions and fellow Grand Rapids-based CUSO CU*Answers, Inc. as equal owners. Today, Xtend’s products and services support nearly one hundred fifty [...]
CUSOs Partner Again to Drive Member Demand
In a web conference earlier this week, Xtend, Inc.and CU*Answers, Inc., two Grand Rapids, Michigan-based multi-owned cooperative CUSOs, announced that for the third straight year they would be collaborating on a “500 Free Call” offer to their nearly 200 credit union owners and clients across the country. As in previous years, credit unions can choose [...]
CUSO Adds 1st Owner in Two States
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added two credit unions to its ownership ranks. Both represented the first owner from their respective states. Fontana, California-based Inland Valley Federal Credit Union ($36M, 3,700 members) and Des Moines, Iowa-based Des Moines Police Officers Credit Union ($35M, 2,200 members) became the [...]
MSECU Teams with CU*SOUTH to Lower Delinquency by 71%
A collaborative effort with CU*SOUTH’s Managed Services Collections and Lending has dramatically lowered MSECU’s delinquency rate, recovered a substantial amount of money and preserved member relationships with the credit union. Fairhope, AL. October 11, 2011 – In the space of one year, Massachusetts State Employees Credit Union has seen its delinquency rate drop to 1.68% [...]
WESCO Net to Expand on Its Operational Model
WESCO Net, a national managed-technology services firm in Grand Rapids, Michigan, announced major internal restructuring to create more streamlined operations, product portfolio expansion, and improved client services. “We are very excited about this move,” said Matt Sawtell, AVP of Managed Technology Services. “As our clients ask for more capabilities, we needed to respond in a [...]
WESCO Net and Chatter Yak! Partner on Social Media Website
Recently WESCO Net, a leading network solutions integrator and division of CU*Answers, announced it has partnered with Chatter Yak! to host their new social media marketing website, ChatterYak.com. Chatter Yak!, a CUSO started by Vacationland FCU in Sandusky, OH; specializes in online and social marketing services such as Facebook and Twitter campaigns.
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