cuasterisk.com Author Archives: David Damstra
eDOC Innovations Co-Sponsors Ohio CUES Meeting
On October 11th, 2011 eDOC Innovations, along with four other credit union business partners, collectively sponsored the Ohio CUES meeting hosted by Credit Union of Ohio in Columbus, Ohio. CUES and the Ohio CUES Council are dedicated to providing professional development opportunities and peer support for credit union executives. CUNA Mutual Insurance Group presented an [...]
WV United Credit Union Joins eDOC
eDOC Innovations, a leading electronic document management credit union service organization (CUSO), welcomes WV United Credit Union to the ownership of the CUSO. WV United CU collaborates with eDOC on its eDocument strategy including RDC, form automation, eSign and member development services. “eDOC is excited to have WV United as a participating owner at eDOC. [...]
eDOC Innovations Announces Fall Curriculum
eDOC Innovations is excited to announce five new courses offered through eDOC University. These courses will be geared towards beginner level users of various e-document solutions. Conceived with credit unions in mind, our team at the eDOC CUSO established eDOC University to provide a centralized and on-going learning environment to all of our clients and [...]
Demand and Innovation Leads to Record Sales Year
The audited financial reports that Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, delivered to its owners this week showed that the recently-completed 2011 campaign was a record performance for the company across the board. According to the report, sales for the fiscal year ended on September 30th totaled $1.52 million, eclipsing the previous [...]
Xtend SRS Bookkeeping Adds 3 New Clients
Grand Rapids, Michigan – August 16th, 2011 Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that three credit union partners have contracted the CUSO to handle many of their daily bookkeeping tasks. The credit unions are: New York City-based Consumers Federal CU, Muskegon, MI-based Michigan Coastal CU and Grand Haven, MI-based Tri-Cities CU. [...]
Midwest Call Center Supports West Coast Core Conversion
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently supported a core data processing conversion for Fontana, California-based Inland Valley Federal Credit Union ($36M assets; 3,800 members) and according to both parties, the project went well. Two CUSO business units provided support for the credit union: member service tasks by the Xtension Call Center [...]
Two CUSOs Partner to Drive Credit Union Mortgage Activity
Two Michigan companies – Xtend, Inc., a Grand Rapids-based multi-owned cooperative CUSO, and Neighborhood Mortgage Solutions (NMS), a Frankenmuth-based mortgage CUSO, have combined resources to help drive mortgage application activity for their mutual clients. For the initial project, Xtend’s Communication Services business unit will provide project management, data mining and outbound member communication execution, and [...]
CUSOs Collaborate on Member Awareness Program
During its Annual Stockholder Meeting, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that for the third year in a row it would be partnering with fellow CUSO CU*Answers, Inc. to offer no-charge outbound member calls to help drive awareness of credit union products and services. The call campaigns, which will kick off [...]
Xtend Call Center Supports 2 Conversions
Grand Rapids, Michigan – August 2nd, 2011 Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently completed two data processing conversion support projects for credit unions converting to the CU*BASE core system from fellow CUSO CU*Answers, Inc. The projects were executed back-to-back by agents of the Xtension Call Center in support of New York [...]
Corporate One FCU Engages CUSO Call Center
Grand Rapids, Michigan – August 2nd, 2011 Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently completed an outbound call campaign for its partners at Corporate One FCU to help drive awareness of “Town Hall Meetings” that were taking place throughout the country. The campaign, which was executed over a several week period of [...]
Xtend CUSO Welcomes Two New Owners
Grand Rapids, Michigan – August 1st, 2011 Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that two credit union partners have purchased stock in the CUSO. Community Driven Credit Union ($57M, 10,000 members) based in Ypsilanti, Michigan, and Heartland Credit Union ($204M, 25,200 members) based in Springfield, Illinois, each purchased an ownership block [...]
Strong 3rd Quarter Numbers for Cooperative CUSO
Grand Rapids, Michigan – July 29th, 2011 Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, delivered its year-to-date financial report to owners earlier this week. Through June 30th – three quarters of its fiscal year – the CUSO reported that it was ahead of budget in nearly every key measurement, setting the stage for [...]
CU*Answers Touches on Recent CU*BASE Favorites
Grand Rapids, MI – August 1st, 2011 CU*Answers recently reminded its credit union clients to take a look at the way they perform Effective Dating exception handling. During its 2011 CU*BASE Annual Leadership Conference, the West Michigan provider of CU*BASE core data processing services reviewed its top three favorite software enhancements released over the past [...]
‘Spirit of CU*Answers’ Award Goes to VacationLand FCU
Grand Rapids, MI – August 1st, 2011 During its recent 20th Annual Leadership Conference and related events, CU*Answers honored Vacationland Federal Credit Union (15,400 members, $140M assets) of Sandusky, OH, its newly-created ‘Spirit of CU*Answers’ award. According to the West Michigan provider of CU*BASE core data processing and other services, this new award was created [...]
