cuasterisk.com January 2012 proved to be a great start for Lender*VP collections group at CU*Answers. Ripco Credit Union, based out of Rhinelander, Wisconsin, selected the 100% credit union-owned CUSO to handle their recovery accounts for them. This brings the total number of clients to 13.
CU*Answers, parent company of Lender*VP, found that many of their clients were unable to work their recovery accounts. Utilizing their flagship CU*BASE® core processing system, the experienced team at Lender*VP started handling this collection work for their client credit unions to recover some of that lost money and help their bottom line.
Lender*VP has grown from 1 employee in 2007 to 9 employees and handled over 90 thousand accounts and over 60 thousand calls for clients in 2011.
About the Partner
CU*Answers
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $10 billion in credit union assets. For more information, visit cuanswers.com.
Lender*VP
Lender*VP delivers to your credit union a team of experienced lending professionals that will take over the task of driving the success of your loan department. The Lender*VP team has years of on-the-street credit union lending experience, combined with an intimate knowledge of CU*BASE tools. We can make sure you know what products you need, get them off the ground quickly, and drive them to success.
