cuasterisk.com During its recent Annual Leadership Conference, the technology CUSO, CU*Answers, recommended a series of goals for credit union clients to focus on during the 2011 business year. The recommendations are spurred from recent enhancements to the online banking platform It’s Me 247 and focus on member security awareness and early adoption of online tools.
CU*Answers CEO, Randy Karnes, presented the following:
- Push your members never to use their account number on the Internet – it will soon be easier than ever to set up your user name in It’s Me 247
- Plan to have an online banking enrollment promotion every year using the new tools
- Revamp your new membership procedures and get people online fast
- Start using web page sales services inside of It’s Me 247 – raise your members’ expectations for purchasing and starting things through online banking
- Refresh your security education materials and push another round of online security best practices at your members
The CUSO also said that it will announce a proof-of-concept project with 1-3 credit unions on designing its first privately-branded banking site.
About the Partner
CU*Answers
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $10 billion in credit union assets. For more information, visit cuanswers.com.
