CU*Answers Develops More Learn from a Peer Features

Earlier this year, CU*Answers rolled out the first Learn from Peer tool in CU*BASE, the Tiered Services Peer Analysis which allows credit unions to select another credit union with similar makeup, and view side-by-side comparison data on penetration goals monitored in Tiered Services.  With the recent 10.1 release of CU*BASE, the Grand Rapids-based CUSO has provided a new feature, Learn from a Peer – Configuration Comparison.

The new configuration comparison screens provide the ability for one credit union to compare its individual configuration side-by-side with the configuration of another credit union.  According to the CUSO, it chose to use Check Cashing Fee Configuration as its first example of this style of comparison.  CU*Answers continued that the Cashed Check Fee Configuration feature is designed to assist credit unions in developing the appropriate fee structure to help offset the costs associated with handling checks, particularly for non-members.

To view a demo of CU*BASE Learn from a Peer Features, access CU*Answers onDemand at http://ondemand.cuanswers.com/

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About the Partner

CU*Answers
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $10 billion in credit union assets. For more information, visit cuanswers.com.


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