cuasterisk.com With the next set of software enhancements slated to be released to clients this month, CU*BASE users will now see a helpful message alerting member service staff when a phone transfer will exceed the number of transfers allowed by Reg. D requirements.
According to CU*Answers, this warning message will only appear when transactions are performed using the call center-style phone operator product, and not when done in teller processing. The addition of expanded Transaction Origin Codes allows CU*BASE to differentiate the phone transfers that apply to Reg. D.
CU*Answers continued to say that a real-time counter has been added that will advance incrementally each time a phone transfer is made, and CU*BASE will display the count on the screen with each applicable transfer. With this enhancement, CU*Answers has urged clients to review and possibly refine related policies for handling Reg. D warning messages and provide staff with any additional training as needed.
About the Partner
CU*Answers
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $10 billion in credit union assets. For more information, visit cuanswers.com.
