cuasterisk.com Xtend, Inc., a multi-owned cooperative CUSO based in Grand Rapids, Michigan, recently began construction of its new headquarters location. Although the address will not have to change much — staff will continue to operate from within the facility that houses credit union partners from CU*Answers, WESCO Net, eDoc Innovations, and cuasterisk,com — the new space will bring together all twenty-three (23) full-time and part-time employees for the first time.
Although the space was occupied as recently as 2008 by a major national mortgage company, it still required a major “demolition and reconstruction” project in order to meet the needs of a diversified and growing company. Scott Collins, President of Xtend says “Our Company is still relatively young but we have been growing steadily. This new center has over 7,000 square feet of space, which allows us to bring the entire operation together for the first time in our seven years. The team and I are excited to say the least.”
Xtend plans to move its SRS Shared Resources and Staff business unit (compliance, bookkeeping, and mortgage support), the Xtension Call Center, and Member Reach ecommunication service to this new headquarters location as early as February 1st.
About the Partner
CU*Answers
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $10 billion in credit union assets. For more information, visit cuanswers.com.
CU*Asterisk
Representing a network of credit union owned CUSOs that have developed a capability for serving members in a whole new way, cuasterisk.com leverages the power and effectiveness of a collaborative network of business partners committed to coming together to provide credit unions a variety of popular services at competitive CUSO prices. The footprint of this network reaches over 600 credit unions nationwide and is designed to provide credit unions the opportunity to roll out new services faster to market and at a lower cost.
CU*South
CU*South is a credit union-owned cooperative focused on building a network of successful credit unions. CU*South offers a wide variety of services including its flagship CU*BASE processing system offered in both online (ASP) and in-house processing environments, and Internet development services featuring It's Me 247 online banking product, and It’s Me 247 Mobile Web Banking – free for CU*BASE clients. As a partner of the cuasterisk.com network, CU*South provides the most comprehensive offering of information technology tools and services through a collaborative, shared ownership model, with the same great value credit unions offer members.
eDOC Innovations, Inc
Since 1992, eDoc Innovations, Inc. has delivered complete optical archiving and electronic document management solutions to credit unions, banks, mortgage and title companies, educational institutions, governmental entities, accounting firms, and other organizations across the country and internationally. The company’s offerings span integration, extensive networking solutions, and disaster recovery solutions. With industry acclaimed DocLogic™ and idocVAULT™, eDoc Innovations is a national leader in providing aperless solutions to more than 400 credit unions. For more information about “Technology that pays for itself… again and again”™, please visit eDoc Innovations’ corporate website at www.edoclogic.com.
WESCO Net
Organized in 2002, WESCO Net is a full-service network technology solutions provider. They
specialize in LAN/WAN design, implementation and management; network security; firewall
management; IP telephony VOIP (voice-over-Internet protocol) solutions; records management;
managed hosting solutions (facilities management), compliance and security audits
(HIPAA/GLBA/SOX); high availability solutions; web site engineering, and hardware sales and
support services. WESCO Net provides services to the education, retail, legal, medical, real
estate, hospitality, and financial services industries as well as court systems and regional
municipalities. Its financial services portfolio includes servicing over 100 credit unions across the
country. Visit wesconet.com for more information.
Xtend
About Xtend (www.xtendcu.com): Xtend, Inc. is a 100% credit union-owned CUSO formed in 2002 with headquarters in Grand Rapids, Michigan. Xtend provides a wide array of managerial, operational, marketing, technical planning and consulting services for credit unions of all sizes. In short, Xtend is an aggregation point for shared resources that allows credit unions to deliver products and services more costeffectively. Their strategic offerings include bookkeeping services, inbound and outbound member contact services, back-office mortgage services, partnered liquidity opportunities, shared branching, compliance monitoring, and insurance services. Xtend provides services for over 100 credit unions representing more than 1.2M members and $8B in assets. The CUSO is currently owned by 56 credit union partners.
