cuasterisk.com West Michigan based CUSO, CU*Answers, announced significant growth in credit union members using its electronic CU*EasyPay! bill pay product. Since its inception 7 years ago, 31,954 members representing 114 credit unions have now subscribed to this electronic bill pay service. Program coordinator Laura Welch Vilker credits the success of CU*EasyPay! to aggressive collaborative marketing campaigns sponsored by CU*Answers and its clients for promoting the CU*EasyPay! product, resulting in positive member experience. CU*Answers partners with leading bill pay provider, CheckFree, to offer single sign-on access and a secure processing environment that assures credit union members that their personal information and transaction data is safe. Transactions are guaranteed to be processed accurately and on time.
CU*Answers went on to say that members enjoy many perks provided with CU*EasyPay!, including 24-hour access to current and previous bills, reminder notices, electronic bill presentment from numerous vendors, easy payment submission, and a visual listing of recent bills paid. CU*Answers said that any client utilizing its CU*BASE processing system is eligible to offer CU*EasyPay! to their members, at discounted CUSO rates.
About the Partner
CU*Answers
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $10 billion in credit union assets. For more information, visit cuanswers.com.
