cuasterisk.comFiler Credit Union has their bases covered!
Filer Credit Union of Manistee, Michigan, recently had the need for management level support and direction for their lending department and found they had to look no further than their core processor for the answer. CU*Answers’ Lender*VP is tailored to support existing loan managers, or even entirely manage a credit union’s lending efforts. Lender*VP delivers a team of experienced lending professionals that will compliment the success of any credit union’s loan department. In Filer’s case, Lender*VP even stepped in to become their credit union’s Lending Vice President!
The Lender*VP team combines decades of proven, on-the-street lending experience, with an intimate knowledge of CU*BASE lending tools. This team ensures that a credit union analyzes what products they may need, helps configure these desired products, gets them quickly off the ground, and drives them to success.
Dave Ohman, CEO of Filer Credit Union says “Lender*VP has been a perfect fit for our Credit Union. They were literally able to immediately transition in with our staff to provide a level of leadership and expertise that we were lacking as a result of staffing changes. A Lender*VP expert literally visits with my team one day weekly and works directly with them for designing new loan product offerings, policies, procedures and marketing strategies. Best of all, as we are utilizing the CU*BASE processing system, they can monitor our on-going efforts right from their corporate location and make recommendations at a moment’s notice. I can’t say enough for the effort and value that Lender*VP has provided to our Credit Union.”
For many credit unions, Lender*VP has reworked the traditional lending landscape with a battery of solutions. Several of these include:
- Propose and configure a variety of powerful lending products to support a credit union’s loan efforts.
- Implement, optimize and train a credit union’s staff on new products.
- Develop policies and procedures for the credit union.
- Deliver monthly loan reports to the CEO’s desk, addressing the overall success of the lending factory
- Back a credit union’s outbound loan marketing efforts with call center support.
About the Partner
CU*Answers
CU*Answers was founded over 35 years ago and is a 100% Credit Union owned CUSO located in Grand Rapids, Michigan. CU*Answers offers a wide variety of services for credit unions including its flagship CU*BASE Processing System in both an Online (ASP) and In-house environment, Internet Development Services featuring the It’s Me 247 Online Banking product, Member Check Processing and Direct Deposit processing services. CU*Answers provides combined services to 165 credit unions nationally representing nearly 1.5 million members and $10 billion in credit union assets. For more information about how “We Make Credit Unions Go” please visit CU*Answers at cuanswers.com.
Lender*VP
Lender*VP delivers to your credit union a team of experienced lending professionals that will take over the task of driving the success of your loan department. The Lender*VP team has years of on-the-street credit union lending experience, combined with an intimate knowledge of CU*BASE tools. We can make sure you know what products you need, get them off the ground quickly, and drive them to success.
